Retention Starts At Recruiting with Robyn Vasko
Robyn Vasko has spent over 25 years in talent acquisition, including leading recruiting for healthcare systems as large as 14 hospitals, 40,000 employees, and 10,000+ hires a year. In this episode, she talks with Colleen about the year and a half she spent as a stage four colon cancer patient inside the very kind of healthcare system she used to staff, and how that experience reshaped the way she thinks about hiring, retention, and the people behind the roles. Robyn shares why she believes retention starts at recruiting, how a former employer hired and kept her through chemotherapy, why she trains recruiters to challenge hiring managers instead of just filling requisitions, and where she draws the line on AI in the interview process. She's currently the Director of Talent Strategy and Consulting at The Talent Advisory.
Takeaways:
Retention starts at recruiting, not on day one. The first impression a candidate gets, whether that's a fast callback or three months of silence, tells them exactly how much the organization will care about them once they're hired.
Slow, silent hiring processes have a cost. When a candidate applies and hears nothing for months, don't be surprised when they've moved on, or when they tell others not to bother applying either.
Good recruiters challenge hiring managers, they don't just fill requests. Pushing back on "just add more interviews" protects the candidate experience, speeds up time to hire, and builds trust as a strategic advisor rather than an order-taker.
AI can accelerate the process, but it shouldn't replace the human moments that matter most. Use it to respond faster and keep candidates warm in the pipeline, not to conduct the conversations where real connection gets built.
For frontline and clinical roles especially, assess for resilience and humanity, not just clinical skill. Asking what someone needs from their team, or how they've recovered from a hard day, surfaces the traits that actually predict whether they'll stay.
Quote of the Show:
"We can assess for things like resilience, and discover who they are as a human, not just as a worker." - Robyn Vasko
Links:
LinkedIn: https://www.linkedin.com/in/robyn-vasko-884b014/
Website: https://www.pumpupyourtalent.com/
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